I am at the point in my business and my life where I am just too busy to do everything I used to do. My typical day consisted of working with clients, teaching class, selling memberships, doing assessments on new members, training staff and other stuff. So, I decided to hire a new trainer, so I can be free to do other things.Megahn has taken over some of my clients and is teaching some of my classes too. She is young and pretty and the members tell me she’s “a lot nicer than you”. I’m OK with that. I used to be a “nice” trainer too, when I first started working with clients.
With my new found “freedom” I decided to enroll in a Speakers School, in Providence R.I.
When I signed up, I was told to have a 10 minute presentation prepared on a topic I am passionate about. I picked my topic, did some research, wrote it and rehearsed it 2-3 times a week. I am totally prepared and can’t wait to get up and show everyone how great I am. After all, I stand up in front of people everyday, it’s easy.
The big day finally arrives and it’s me and 18 men- professional men. Some of these guys are already paid presenters. Oh crap! Of course as the Universe would have it, I was the first to present. After my presentation, (which got cut off after 2 minutes) everybody in the room gave me feedback. They were actually being nice, except for the guy running the show. He looked at me and said “Mary, this isn’t good”, “What are your thoughts?” My response was ”I tried my best”. What else could I say? I was totally shocked. No one has ever said that to me and I didn’t like it.
He looked at me and said “Just because you tried your best, doesn’t mean you did a good job”.
Wow! Up until this point, when I tried my best, I was successful. I guess “trying” doesn’t always cut it anymore. That night when everybody else was down at the bar, I was in my room rehearsing and revising my presentation, for the next day.There was no way I was going to be told that it “isn’t good” again.
Where is all this leading? I’ll tell you. When you join my club you must keep a food journal and bring it with you every time you come to the club. Even my instructors ask to see clients food journals. It’s that important.
The problem is that I know when a client isn’t exactly being truthful. It’s not like this is my first job, I’ve been doing it for 15 years. Plus I have a kid, so I have a pretty good idea when someone’s trying to put one over on me.
Every week, I asked the same woman if she had her journal. My new trainer is too nice to ask, so I have to be the bad guy. She always responds, “It’s in the car and I’ve got to run, or I’ll be late or “ I’ll bring it in next time”. One day, she was coming out of the club when I was going in, so I decided to nail her. I walked her to her car, looked at her food journal and all I could say was “Are you kidding me?” You’re still eating bread and dairy?” She said “Well, yeah I tried to cut it out, but it’s not easy”.
All I could do was shake my head and say ” You tried to cut down?”I guess you’re not really that serious are you?” She almost cried.
But then I reminded myself that she did do 2 important things, she did keep a food journal and she did bring it with her to the club, just not inside. I guess I’ll have to be more specific next time.
I wrapped up our conversation like this, “You might be wondering why I take this so personally. It’s because I care about your success. My staff cares about your success. You’re never alone here. We have a great support system at the club and you can count on us to guide you every step of the way”.
Guess what? The next food journal did not include dairy and gluten and she lost 5 pounds of fat in 2 weeks!
Here’s what it comes down to:
“Trying” is for people who want to fail- and often do
“Being nice” won’t get you the results you want – Meghan has gotten meaner and she gets great results.
Telling you you’re doing a great job, when in reality you’re not, is unethical and unprofessional and unfair to you.
When you finally decide that you are going to get serious about losing weight, then this is the place for you. I will keep you accountable – but understand I do not keep you accountable to me – I keep you accountable to yourself. Yes, if you ain’t cutting it, I will tell you – directly but politely (most likely). But on the flip side when you are doing well, showing up for classes, following your custom nutrition plan, busting you’re a** and literally changing your life with every breath you take, I will be your biggest fan.
My club has become a colony of winners (or “losers” I guess you could say) because we tell it like it is, and stay accountable to ourselves. We learn from our mistakes and celebrate our victories. We do not sugar coat the truth. (Sugar in not on the meal plan!!) We keep it real and get real results. We continue to see unbelievable progress not only because of the unique fat loss programming and top-notch staff but because of the support the clients give each other. And half-a**ing it, “trying” and offering up fake support does not enter the equation.
Fitness Concepts isn’t for everyone. It’s for people who want permanent results. Maybe that’s you?